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Pick an issue

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App does not see the device, or fails to pair.

App fails to connect to paired device

If custom heat settings won’t save, it’s often related to account/login sync.

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Puffco Connect & Path Browser (app)

If custom heat settings won’t save, it’s often related to account/login sync.

Updated 2026-02-10

Symptoms

Changes revert after closing app Heat profiles disappear

Quick actions

Step-by-step

Step 1: Confirm login

Make sure you’re signed in to your Puffco account in the app.

Step 2: Retry save

Make changes, save, then keep the app open for a moment before closing.

Step 3: Reinstall as last step

If nothing saves, try reinstalling the app and signing in again.