{"version":"1.0","generated_at":"2026-04-17T15:33:03+00:00","canonical_url":"https://puffco.link/device-ts/app/app-hs","device":{"id":"app","name":"Puffco Connect & \nPath Browser (app)"},"issue":{"id":"app-hs","title":"Custom heat settings won’t save","pageTitle":"","summary_plain":"If custom heat settings won’t save, it’s often related to account/login sync.","summary_html":"If custom heat settings won’t save, it’s often related to account/login sync.","updated":"2026-02-10","tags":["App","Settings","Profiles"]},"steps":[{"index":0,"id":"app-hs-step-1","title":"Confirm login","detail_plain":"Make sure you’re signed in to your Puffco account in the app.","detail_html":"Make sure you’re signed in to your Puffco account in the app.","duration":"1–2 min","caution_plain":"","caution_html":""},{"index":1,"id":"app-hs-step-2","title":"Retry save","detail_plain":"Make changes, save, then keep the app open for a moment before closing.","detail_html":"Make changes, save, then keep the app open for a moment before closing.","duration":"1–2 min","caution_plain":"","caution_html":""},{"index":2,"id":"app-hs-step-3","title":"Reinstall as last step","detail_plain":"If nothing saves, try reinstalling the app and signing in again.","detail_html":"If nothing saves, try reinstalling the app and signing in again.","duration":"5–10 min","caution_plain":"","caution_html":""}]}