{"version":"1.0","generated_at":"2026-04-07T11:26:49+00:00","canonical_url":"https://puffco.link/device-ts/new-proxy/no-cmbr","device":{"id":"new-proxy","name":"New Proxy"},"issue":{"id":"no-cmbr","title":"3 white flashes when trying to initiate a heat cycle","pageTitle":"","summary_plain":"Attempting to run a heat cycle results in the device flashing white 3 times.","summary_html":"<span style=\"letter-spacing: 0.16px;\">Attempting to run a heat cycle results in the device flashing white 3 times.</span>","updated":"2026-02-10","tags":["Connection","Chamber"],"escalation_plain":"If you're still getting the 3 white flash connection error after trying all the troubleshooting steps it may be an issue with the chamber.\nIf the chamber has recently been replaced or is new, and you're still experiencing this issue, please use the button below to submit a warranty claim.","escalation_html":"<span style=\"letter-spacing: 0.16px;\">If you're still getting the 3 white flash connection error after trying all the troubleshooting steps it may be an issue with the chamber.</span><br style=\"letter-spacing: 0.16px;\"><span style=\"letter-spacing: 0.16px;\">If the chamber has recently been replaced or is new, and you're still experiencing this issue, please use the button below to submit a warranty claim.</span>"},"steps":[{"index":0,"id":"no-cmbr-step-1","title":"Reseat the chamber","detail_plain":"Remove the chamber, then reattach it firmly. ensuring the air hole is aligned.","detail_html":"<span style=\"letter-spacing: 0.16px;\">Remove the chamber, then reattach it firmly</span><span style=\"letter-spacing: 0.16px;\">.</span>&nbsp;ensuring the air hole is aligned.","duration":"1 min","caution_plain":"Do not force the chamber; as this could damage the chamber or base.","caution_html":"Do not force the chamber; as this could damage the chamber or base."},{"index":1,"id":"no-cmbr-step-2","title":"Swab the chamber and base connection","detail_plain":"Clean the pins of the Chamber, and base connection point with a cotton swab soaked in 91%+ isopropyl alcohol. Once you've cleaned both, reattach, and attempt to run a heat cycle again.","detail_html":"<span style=\"letter-spacing: 0.16px;\">Clean the pins of the Chamber, and base connection point with a cotton swab soaked in 91%+ isopropyl alcohol. Once you've cleaned both, reattach, and attempt to run a heat cycle again.</span>","duration":"2 min","caution_plain":"","caution_html":""}]}