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Red/white flashing before or during heat cycle (chamber connection error)

Open

When starting, or during, a heat cycle the device begins flashing red/white/red/white and won’t heat up or stops heating unexpectedly.

3 white flashes when trying to initiate a heat cycle

Open

Attempting to run a heat cycle results in the device flashing white 3 times.

Solid red light and will not heat up

Open

A solid red light that prevents a heat cycle usually means the device is overheated.

3DXL chamber flashes red/white out of the box

Open

A new 3DXL chamber flashing red/white often means the Peak Pro's firmware needs to be updated.

Red/white flashing when using the Link

LINK ACCESSORY
Open

When using the Link, the base gives the red/white connection error. The base may still work with the chamber directly attached, but not when using the Link.

Firmware update failed or device unresponsive after interrupted update

Open

If a firmware update fails or is interrupted the device will remain unresponsive until the firmware is successfully updated.

Not charging or won’t power on

Open

When plugged in the device doesn't light up, and will not turn on when pressing and holding the button.

Device not fully lighting up

Open

Stealth Mode turns off the device lights for discretion. Rapidly click 4 times to toggle it on/off.

3 red flashes during a heat cycle

Open

Device flashes red 3 times during heat up, or during a heat cycle and shuts off.

Troubleshooting steps

Follow the walkthrough with images and video.

Peak Pro 3DXL

Red/white flashing when using the Link

LINK ACCESSORY

When using the Link, the base gives the red/white connection error. The base may still work with the chamber directly attached, but not when using the Link.

Updated 2026-03-04

Step-by-step

Step 1: Update firmware

Ensure you're on the newest version of the firmware.To update;Open Puffco Connect (Android) or Path Browser (iOS) Tap "Device Settings" (Gear icon in the top right) Scroll down to "Device Info"Tap "Firmware" (a red 1 indicates an update is available)Start the update and keep the app open until it finishes

Step 2: Clean the connections

Clean the pins of the Chamber and the Link, and clean the chamber connection point on the base and Link with a cotton swab soaked in 91%+ isopropyl alcohol. Once you've cleaned both, reattach, and attempt to run a heat cycle again.